Call Us Now! (512) 447-7801 | 3916 Woodbury Dr Austin, TX 78704

FAQ

What services do you offer?

  • We are a full service auto repair facility.
  • We service almost all major brands of vehicles.
  • We do provide some service on RV’s, just call and ask.
  • We provide expert service on your Hybrid vehicle.
  • We can handle your full size work truck too. Call us for details.
  • We provide the entire gamut of auto repair, maintenance and diagnostic services.

What does your shop look like?

Our shop is neat and clean. We are also constantly in the process of upgrading and improving the looks and conveniences for our customers. In addition, our technicians keep clean work areas that are organized for effectiveness. We provide them with an organized and efficient work area that maximizes their time so your service is performed as swiftly as possible.

How can I expect to be treated by your staff?

The one thing people say they like most about our shop is how we care for them. It’s true, we are caring people first. We care about you and your vehicles, and we are sensitive to the inconvenience you experience with auto service and to the costs. For that reason, we have structured our shop to make your experience as quick, affordable and convenient as possible.

It’s natural for our staff to treat you with respect and kindness (we screen for this in a big way when hiring). We will never talk down to you. Our team is happy to inform you of your choices and help offer the right advice you need when you need it.

How do your prices compare to others?

We are not a shop that cuts corners on your repairs and service. Therefore, we are not the cheap shop in town. However, we are not the most expensive either. Typically, we are about the same for other shops in the county that have the high standards as our company. In other words, when you find a shop that hires the top-notch technicians, uses the finest quality parts and fluids, and is current on equipment and resources, we will be about the same price.

Will you work with my budget?

Absolutely! That’s why we try to offer you options for service. We will tell you which items can be delayed for a later time and which ones are more urgent. We provide you with the advice and information you need to make an informed choice — without the pressure you might experience in other shops.

Do you have a customer shuttle service?

Yes, we do!

Our shuttle service makes getting your car serviced easier. All you do is show up at the shop with your car for your appointment, our friendly shuttle driver, will take you to work or home. Then, when your car is ready, they are there to pick you up and drop you off at the shop. Typically, you are the only one in the shuttle van. This way, you don’t have to wait for the van to show up, and then it drives you directly to your home or business.

FAQ's

Get answers to our most frequently asked questions. Don’t see what you’re looking for? Give us a call at (512) 447-7801! Our friendly staff is always available to answer any of your automotive questions.

FREE 34 Point Inspection With Every Service

Call Us Today To schedule your service

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Hours

Monday – Friday 7:30am to 5:30pm

Visit

3916 Woodbury Dr Austin, TX 78704

Email

serviceteam@newmansauto.com

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