Why Choose Us

Why Should I Choose Your Shop?

“First, I want to personally thank you for considering our company for auto service. I realize you have many choices today, and I appreciate that you are considering us.

The biggest reason our customers cite their loyalty is because of how we care for them. We genuinely care about you and your vehicles. You will see this immediately when you call or come into our shop. But, there’s much more than that.”

– David Newman, Owner

Here is a short list of
reasons to give us a try:

What services do you offer?

• We are a full service auto repair facility.
• We service almost all major brands of vehicles.
• We do provide some service on RV’s, just call and ask.
• We provide expert service on your Hybrid vehicle.
• We can handle your full size work truck too. Call us for details.
• We provide the entire gamut of auto repair, maintenance and diagnostic services.

What does your shop look like?

Our shop is neat and clean. We are also constantly in the process of upgrading and improving the looks and conveniences for our customers.

Our technicians keep clean work areas that are organized for effectiveness. We provide them with an organized and efficient work area that maximizes their time so your service is performed as swiftly as possible.

Can I schedule an appointment online?

You sure can.

We realize you get too busy to call us during our business hours, especially if you work for a living. That’s why we have developed a convenient online appointment scheduler that is available 24 hours a day.

How can I expect to be treated by your staff?

The one thing people say they like most about our shop is how we care for them. It’s true, we are caring people first. We care about you and your vehicles. We are sensitive to the inconvenience you experience with auto service and to the costs.

We have structured our shop to make your experience as quick, affordable and convenient as possible.

It’s natural for our staff to treat you with respect and kindness (we screen for this in a big way when hiring). Where other shops may talk down to you, or have some kind of attitude, we don’t do either.

We talk to you on your level, and we never talk down to you. We inform you of your choices and help with the right advice you need when you need it.

How do your prices compare to others?

We are NOT a shop that cuts corners on your repairs and service. Therefore, we are not the cheap shop in town. However, we are not the most expensive either.

Typically, we are about the same for other shops in the county that have the high standards as our company. In other words, when you find a shop that hires the top-notch technicians, uses the finest quality parts and fluids and is current on equipment and resources, we will be about the same price.

We are sensitive to your budget too.

That’s why we try to offer you options for service. We will tell you which items can be delayed for a later time and which ones are more urgent. We provide you with the advice and information you need to make an informed choice — without the pressure you might experience in other shops.

Do you have a customer shuttle service?

Yes, we do!

Our shuttle service makes getting your car serviced easier. All you do is show up at the shop with your car for your appointment, our friendly shuttle driver, will take you to work or home. Then, when your car is ready, they are there to pick you up and drop you off at the shop.

How’s that for easy? It’s sure easier than arranging a ride with a co-worker, friend or family member.

If you are used to the shuttle service at dealerships, read this:

Some people are timid about using our shuttle service because they have used them at the dealerships. The dealerships often have you wait some time before the shuttle arrives. Then they pack the van with customers from all over the area and your drive can be a long time.

At our shop, we do it differently. Typically, you are the only one in the shuttle van. This way, you don’t usually have to wait for the van to show up and then it drives you directly to your home or business.

How long have you been in business?

Newman’s Automotive started here in Austin in 1992. The company grew from just a small one bay shop in the Ben White Business Park at 209 E Ben White BLVD. on 01/01/1999 We moved into our current location at 3916 Woodbury Dr Austin, TX in the heart of the 78704 neighborhood.

The company is recognized with a long standing reputation for outstanding workmanship and a caring dedication to our customers.